Add-ons & Hardware Cheat Sheet (RFID, Terminals, Tradera)
This page is for **SDRs**. Use it to (1) qualify add-on/hardware needs, (2) set correct expectations, and (3) **avoid incorrect quoting**. If a prospect asks for something not listed here, don’t speculate—log it as a product question and keep discovery moving.
Why add-ons & hardware matter (positioning in one breath)
Ribbn is an end-to-end resale commerce platform: inventory + webshop + POS + seller sourcing/commissions + payouts—with AI-assisted intake to digitize items fast (AI QuickList). Add-ons and hardware are how merchants scale operational throughput (intake, locating items, checkout lanes) and sell-through (channels like Tradera), without breaking the core workflow.
What’s “included” vs “add-on” (quick guardrails)
Use this to prevent misquotes.
Included (core capabilities you can safely reference)
- Inventory + listing
- Manual uploads
- AI QuickList (AI fills attributes from a photo)
- AI-generated product descriptions
- Consignment / multi-seller
- Commission management (link products to sellers + commissions)
- Digital consignment (seller submits from home; approve/reject)
- Seller self payouts (sellers cash out in the app)
- Omnichannel
- Ribbn webshop / online selling workflow support
- Shopify app integration (publish from Ribbn to Shopify)
- POS
- Mobile app checkout
- Web POS + 1 terminal
- Ops trust drivers (high level)
- Lifecycle/status management concepts (e.g., track items through states)
- Returns/holding-period handling concepts
- Payout transparency (manual + self payout)
- GDPR deletion flow (high level)
Don’t promise specific operational configurations beyond what’s documented here (e.g., hardware models, number of included terminals beyond “Web POS + 1 terminal,” accounting integrations beyond named items).
Cheat sheet: documented add-ons & hardware (what they are, price, when to sell)
Pricing table (copy/paste safe)
| Item | Type | Price | Unit | Notes / constraints |
|---|---|---|---|---|
| QR-codes for checkout (1000 yearly) | Hardware-related | $30 | / month | Use when they want simple scan-to-checkout labeling via QR codes. |
| RFID gun | Hardware | $100 | / month | Requires RFID tags. Used to locate items fast. Minimum subscription: 24 months OR pay remaining cost (original price $2,500). |
| RFID tags | Hardware | $0.50 | per tag | Needed for RFID workflows. Quote per-tag cost; confirm estimated monthly volume. |
| Extra mobile terminal | Add-on | $80 | / month per terminal | Use to reduce queues / add checkout stations. |
| Tradera integration | Add-on | $100 | / month | Push ready products to Tradera to boost sales (qualify channel fit + process readiness). |
| Remove backgrounds | Add-on | $100 | / month per 500 images | For higher listing quality / consistency at scale. |
| Fortnox integration | Add-on | TBD | — | Don’t quote. Capture requirements and route for follow-up. |
How to qualify quickly (discovery that leads to the right add-on)
Use these questions in order; stop once you have enough signal to recommend or rule out the add-on.
1) RFID (RFID gun + tags)
Who it’s for: Stores with lots of inventory where “finding items” creates wasted labor, missed sales, or poor customer experience.
Signal questions
- “Roughly how many active items do you typically have in-store at any time?”
- “How often do you lose time searching for an item that’s already in the store?”
- “Is speed-to-locate a top constraint—especially during busy hours?”
- “Would you tag items at intake so they can be located later?”
Talk track (value narrative)
- “If locating items is a daily bottleneck, RFID turns ‘search time’ into seconds—so staff spend time selling, not hunting inventory.”
Quoting guardrails
- Quote $100/month for the RFID gun + $0.50/tag for tags.
- Call out the RFID minimum clearly: 24-month minimum subscription, or they can pay the remaining cost (original price $2,500).
- Confirm tagging volume: “How many items do you intake per month that would be tagged?”
Always state the RFID minimum subscription constraint during the call if RFID comes up. This is the most common “surprise” risk in quoting.
2) Extra terminals (extra mobile terminal)
Who it’s for: Multi-station checkout needs, peak-hour queues, or stores running events/pop-ups.
Signal questions
- “How many checkout points do you need during peak times?”
- “Do you have lines/abandoned purchases due to checkout wait?”
- “Do you want checkout flexibility across the floor (not fixed to one spot)?”
Talk track
- “Ribbn supports in-store checkout via the mobile app and Web POS. If you need to avoid queues, adding terminals is the simplest throughput win.”
Quoting guardrails
- Quote $80/month per terminal (extra mobile terminal).
- Don’t imply unlimited terminals are included. Only claim what’s documented: Web POS + 1 terminal is part of the POS/checkout feature set.
3) Tradera integration
Who it’s for: Merchants who want incremental sell-through via Tradera and have the ops readiness to list consistently.
Signal questions
- “Is Tradera a channel you already sell on—or a new channel you want to add?”
- “How many items per week do you expect to publish externally?”
- “Who owns listing QA—pricing, descriptions, photos—before it goes live?”
- “Do you want Ribbn to be the system of record and push out ‘ready products’ to Tradera?”
Talk track
- “If Ribbn is your system of record for inventory and listing quality, the Tradera add-on helps you distribute ready items to an additional marketplace without duplicating work.”
Quoting guardrails
- Quote $100/month for Tradera integration.
- Keep it operational: don’t promise channel performance outcomes; position it as distribution + workflow efficiency.
4) Remove backgrounds (image quality)
Who it’s for: Teams producing lots of listings who want consistent visual quality and higher conversion-ready imagery.
Signal questions
- “How many new listings do you create per week?”
- “Is photo consistency a priority—e.g., clean backgrounds for every item?”
- “Do you have someone editing images today?”
Talk track
- “If listing throughput and quality are key, background removal standardizes images quickly so staff can focus on intake and pricing.”
Quoting guardrails
- Quote $100/month per 500 images.
- Confirm approximate monthly image volume.
Pricing context SDRs can say (plans + fees, only as needed)
You’ll usually only mention plans when the prospect asks “what does it cost?” or when an add-on depends on operational scale.
Plans & transaction fees (what to remember)
| Plan | Monthly price | Transaction fee notes |
|---|---|---|
| Starter | $70 / month | +1.5% transaction fee on physical store sales |
| Business | $295 / month (document also shows $329) | +1.5% on store sales, 0% online sales |
| Commercial | $595 / month (document also shows $724) | +1% on store sales, 0% online sales |
If a prospect presses on why two prices appear for Business/Commercial, don’t guess. Say: “I’m seeing two values listed—let me confirm which applies to your case and follow up.”
Shopify vs Mobile checkout bundling note (don’t misposition)
- Merchants can choose Shopify app integration or mobile app checkout based on needs.
- They can get both for +$49/month.
Objection handling (first-line, add-on specific)
Use these to keep momentum and book the meeting.
“RFID sounds expensive / locked in”
- “Totally fair—RFID is best when it replaces real labor cost and missed sales. Quick check: how many minutes per day do you estimate the team spends searching for items?”
- “Also important: RFID has a 24-month minimum (or pay remaining cost vs the $2,500 original price). If that constraint doesn’t fit, we can explore lighter-weight options like QR-based scanning.”
“We don’t need extra terminals”
- “Makes sense if checkout isn’t a bottleneck. Quick question: during peak hours, do you ever have a line that causes people to wait or walk away?”
“We already sell on marketplaces—why Tradera integration?”
- “If you’re already doing the work, the integration is about reducing duplicate effort: manage inventory and listings in Ribbn, then push ‘ready products’ to Tradera as an additional outlet—without re-creating the same listing workflow.”
“Background removal seems optional”
- “It is optional. It’s mainly for teams doing high listing volume where consistent images save time and improve the look of the shop. How many items are you listing weekly?”
SDR workflow: how to recommend without overstepping
- Start with the bottleneck (finding items, checkout speed, listing throughput, channel expansion).
- Ask 2–4 signal questions from the relevant section.
- If qualified, state the add-on price + unit and any constraints.
- Tie it back to Ribbn’s value narrative:
- AI-assisted intake/listing (AI QuickList)
- Multi-seller commissions + payouts
- Omnichannel POS + webshop / Shopify system-of-record
- Operational clarity (statuses, returns/holding, payout transparency, GDPR deletion at high level)
- Book the meeting: “If we map your current workflow and volumes, we can confirm the right plan + add-ons and make sure we quote this correctly.”
Quick “don’t say” list (common misquotes)
- Don’t say RFID is “month-to-month.” It has a 24-month minimum (or remaining cost).
- Don’t quote Fortnox. It’s TBD.
- Don’t imply multiple terminals are included. Only “Web POS + 1 terminal” is documented as included.
- Don’t promise competitor comparisons or ROI claims. Keep it workflow + capability based.